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Any time there is a power outage, residents and business owners should call CL+P to report electrical problems; even if a neighbor has already called, every individual should notify CL+P of their own problems so that the company can analyze the extent and location of the affected area. CL+P staffs a Customer Experience Center 24 hours per day, 7 days per week. The number is 1-800-286-2000.
Franklin residents may sign up for the emergency notification system. During a local, regional or state emergency, residents can be notified by an automated message with warnings and instructions. To register, click here to go online to the CT Alert ENS (Emergency Notification System) website. The Town of Franklin will also have emergency updates broadcast over the local radio stations WCTY and WICH.
Go to the state notification system website for residents and businesses to sign up for alerts from their local town, regional PSAP or state notifications in an emergency.